1. To place an order, you need to fill in the requested information.
2. The Buyer is responsible for the accuracy of the information provided during the order. If the Buyer does not pick up the package on time and it is returned, re-shipment is possible only after paying for the re-delivery. The storage period for paid goods is no more than 2 weeks.
3. An invoice for payment on the website can only be issued if the product is in stock.
4. After payment, the Buyer receives the goods through delivery to the parcel locker they selected. This usually takes 2–3 days. To maintain the temperature conditions recommended for cosmetics, all parcel lockers are located indoors.

5. A Buyer acting as a consumer has the right to withdraw from the purchase within 14 days of receiving the goods by sending a withdrawal notice to info@christinakosmeetika.ee. The goods must be sent back within 14 days of submitting the notice, at the Buyer’s expense. A refund will be issued using the original payment method within 14 days of receiving the notice. The Seller may withhold the refund until the goods or proof of return shipment have been received. If the entire order is returned, the cost of standard initial delivery will also be refunded 

6. Cosmetic products cannot be returned if opening their protective packaging has made them unsuitable for return for hygiene reasons.
7. If the Seller establishes that the returned goods have spoiled due to the Buyer’s fault, no refund will be issued, even if the packaging remains intact.
   
    
8. The packaging of the product may differ from the one shown on the website.
9. The expiration date of the sold product is indicated on the packaging.
10. In case of receiving a package with damaged product packaging, you must immediately take a photo of the product and the box with the visible defect, clearly indicating the cause of the product damage.

.